FAQ - firehelmetsales.shop

Welcome to the Fire Helmet Sales FAQ page! Here you’ll find answers to some of the most common questions we receive. If you don’t find the information you’re looking for, please feel free to contact us.

We offer a wide range of fire helmets, including structural firefighting helmets, wildland firefighting helmets, rescue helmets, and specialty helmets for specific applications. All our helmets are designed to provide maximum protection and comfort. 
Yes, all our fire helmets meet or exceed the relevant safety standards and certifications, including NFPA, ANSI, and EN standards. Each helmet is rigorously tested to ensure it provides the highest level of protection. 
Selecting the right size helmet is crucial for safety and comfort. We provide a sizing guide on our product pages to help you measure your head and choose the correct size. If you need further assistance, our customer support team is always ready to help.
Yes, we offer customization options for many of our helmets, including color, reflective striping, and personalized nameplates. Please contact us for more details on customization options and pricing.
You can reach our customer support team by phone at (123) 456-7890, by email at support@firehelmetsales.com, or by filling out the contact form on our website. Our team is available Monday to Friday, 9:00 AM to 6:00 PM.
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you can return the helmet within 30 days of receipt for a full refund or exchange, provided it is in new, unused condition with all original packaging. 
Yes, we offer discounts for bulk purchases. Please contact our sales team for more information on bulk pricing and to receive a customized quote.
Proper care and maintenance are essential for the longevity and performance of your fire helmet. We recommend cleaning the helmet regularly with mild soap and water, inspecting it for any damage, and following the manufacturer's guidelines for maintenance. Detailed care instructions are included with each helmet.
Delivery times vary depending on your location and the shipping method selected. Most orders are processed and shipped within 1-3 business days. You will receive a tracking number once your order has shipped.
Yes, we ship our products worldwide. Please note that international shipping costs and delivery times may vary. Any customs duties or import taxes are the responsibility of the buyer.